We’re sorry that you would like to cancel your subscription with Weight Watchers. If there is anything we can do to improve your experience with us, please contact us directly at firstname.lastname@example.org. If you still wish to cancel you may do so using one of the methods below.
Weight Watchers Online/eTools/Unlimited
This section is for you to cancel your account.
Cancel my account via email - You can submit our online form with your request for cancellation and we will process the cancellation for you.
Cancel my account via fax or mail - Simply print out our cancellation form and submit it to our fax number or PO Box and we will process the cancellation for you.
Cancellation request processing time for Weight Watchers Online/eTools/Unlimited
We typically process all cancellation requests within 72 hours after we receive your request. We’ll send you an e-mail confirming the cancellation once we’ve finished processing your request.
If you do not hear from us within one week, then we may not have received your request. In this event, please submit another request.
Inadvertent billing for Weight Watchers Online/eTools/Unlimited
If you cancel near the end of the last month you intend to pay for and are inadvertently charged for next month’s fee; email Customer Service to have the charges reversed.
Registered User status
If you cancel your subscription for one of our internet products, you’ll remain a Registered User of our website unless you specifically request otherwise.
Please refer to the subscription below.